When customers drop off their cars for service they will likely need a ride somewhere, and the service department staff typically can only provide a “guesstimate” as to when one will be available. This is because many dealerships still use a manual, ‘sticky-note’ or phone call based process, instead of an automated one to schedule these rides. Shuttle Rydez will provide a productized solution to any dealership which will allow them to dramatically improve this situation through a combination of customer / driver facing mobile apps and workflows for the service writers and backend admin staff via a custom web-based solution.
They not only improved on our original app concept, they clearly laid out exactly how the app would work, how it would look and gave us an MVP that we are taking to development quicker than we thought. Great Company, Great Team, Great Results.
We analyzed, refined, and executed on the client’s vision for two mobile apps and a desktop administration console. A thorough analysis of the competitive landscape revealed key improvement areas. We developed wireframes that enhanced the app functionality and clarified the ideal user flow. We developed a clickable MVP that allowed the client to complete the product development quickly and with confidence.